Delivery & Refund Policy

Shipping and Handling

All order(s) will be delivered via xxxxxxx courier service. Please allow 5-7 working days for us to process your order(s).
Delivery lead time will be 7-14 working days for Peninsular Malaysia and 14-30 working days for East Malaysia.
There will be no delivery during weekends and public holidays.
We currently shipping to Malaysia only. For International order please send in enquiry.

Shipping Rate - Domestic

Description	First 2KG (RM)	Subsequence KG (RM)
Peninsular Malaysia & East Malaysia	10.00	5.00

Return Policy

All products that are purchased from our e-store are not applicable for return/exchange except for damaged product(s), wrong product(s) delivered or selected item that was mention on the e-store.
To request for a return/replacement, you are required to send us an email or call us within 2 days after receipt of your order(s). Our customer service representative will guide you through.
We do not practice cash refund. All return(s) will be made in kind of the same value.
Any product(s) that has been consumed /used will not be entitled for return/exchange.

Cancellation

We will only accept order cancellation by email followed by phone call, if the order has not being processed yet.
We will only refund 80% of the total order amount.

We specialize in surveillance camera system, ICT maintenance services, ICT infrastructure solution, ICT hardware trading, extra low voltage system, etc.

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